Parramatta Heritage and Visitor Information Centre

The Parramatta Heritage & Visitor Information Centre is open Tue – Fri, 10am to 3pm and Saturday, 9am – 1pm (and will be updated accordingly based on COVID restrictions). There is a limit of 20 customers in this facility at any one time. Please follow the guidance of staff when you visit. 

The Research Library, within the Centre, specialises in local studies, family history and houses Parramatta’s history and heritage research resources; Council and community archives, and cultural collections. 

It is also open Tue – Fri 10am – 3pm and Saturday 9am- 1pm. If you would like to make an appointment with one of our Research Library team, please phone 8839 3322 or email

The Parramatta Heritage & Visitor Information Centre’s friendly staff provide a unique starting point for discovering Parramatta - the city that tells the story of Australia. The Visitor Services team offers a wealth of information to help you to plan your visit in and around the City of Parramatta and run school holiday programs and education activities. For visitor enquiries please phone on 8839 3311 or email

Opening Hours
Tues - Fri 10am–3pm and Saturday 9am - 1pm (will be updated accordingly based on COVID restrictions) Closed Good Friday and Christmas Day

346A Church Street, Parramatta, 2150
Phone: 02 8839 3311

a wall rack displaying visitor information brochures

Visitor Information Centre brochures

Research & Collection Services

Research & Collection Services manages, preserves and documents the history of our local government and the people, places, art, events, and natural and built environments which have contributed to the rich history of Parramatta’s communities. 

Curious about the heritage of your house? Interested in finding out more about your family history? Need help with researching Parramatta’s Indigenous, colonial and multicultural past? Contact the Research Library  by phone or online. 


Opening Hours: Tue - Fri 10am-3pm (and will be updated accordingly based on COVID restrictions).
Closed Good Friday and Christimas Day

Address: 346A Church Street, Parramatta, 2150

Phone: 02 8839 3322

Room Hire

The Heritage Gallery Room is available for hire to businesses and community organisations. It’s suitable for small boardroom style meetings of 10- 12 people or up to 20 for short theatre style meetings and presentations. For details phone (02) 8839 3311.